Baldwin Wallace faculty state that AI is helpful in day-to-day work but raises concerns for overall work consistency and overreliance.

When asked about AI in human resources, Melissa Fairman, vice president of human resources at Baldwin Wallace, said she is excited for the current use cases for AI, but is given pause when considering its possible inaccuracy.

Fairman said, “One thing I’ve experienced myself with any of the AI models is you really have to question where the data comes from, because I was just working on something and it was spitting out these numbers, and I said, well, Claude AI, tell me how you arrived at this calculation, and calculation was wrong.”

Fairman felt that users may be putting blind trust into the product, warning that some people just take anything that comes out of AI. She emphasized the importance of critical thinking, and said that blindly copying and pasting outputs of AI is “never a good idea.”

Fairman went on to say that despite these pitfalls, she utilizes Claude AI for development of dashboards and team-based tools to allow for quick and seamless updating, catering to exactly what she needs to track at that time.

Brian Gash, a human resources manager from 2012 to 2025, most recently at Synergy in Reston, Virginia, said he did not see any revolutionary changes in his work field.

“Obviously we could use AI to do a little more research and maybe some initial drafts of policies and things like that, but it still required a lot of manual intervention,” Gash said. “We couldn’t just take whatever came out of the, you know, the AI systems, so it kind of ended up being just starting off anyway, just being a research tool that we used partially, but not much more than that.”

While using it in this limited way, Gash still had ethical and use case concerns when considering how it could be used in real world applications.

Gash said, “People just have to be really careful with it, because the regulations can change from state to state, and they change frequently during the year, so you really have to keep your eye on it.”

While AI can be useful in certain ways, HR professionals emphasized the need for caution and careful oversight.